Journey Beyond Rail Expeditions strives to provide a comfortable travel experience for all guests on board; some guests who have difficulties with mobility may find Journey Beyond Rail Expeditions’s regular cabins unsuitable for their needs.
We offer a Gold Access Cabin which can be suitable to guests who have difficulties travelling in our Gold twin cabins
Gold Access Cabins are exclusively reserved for the mobility impaired. The cabin is designed specifically for guests who use wheelchairs, and as such we must discuss your mobility requirements with you to determine whether the Gold Access cabin is the correct cabin for your needs. Each Gold Access cabin in Gold Service is a fantastic way to travel, with extra space and a fitted ensuite specifically designed for mobility impaired.
While each departure has only a select few Gold Access cabins available, we will endeavour to help you find availability on a departure near your desired travel times in order to best accommodate your mobility needs. In order to qualify for the Access Cabin you are required to complete a Fitness to Travel Form and return to us at firstname.lastname@example.org
Please note, these Cabins are reserved for those with greatest need, so even if you are allocated an Access Cabin on the day of travel there is an unlikely but small chance it may be allocated to another with greater need. All-inclusive dining, beverages and a wide range of amazing Off Train Excursions and Outback Experiences are also included.
When you travel with Journey Beyond Rail Expeditions, you will be introduced to a Hospitality Attendant who will be available throughout your journey to ensure you have a comfortable and memorable experience on board.
Please note your Hospitality Attendant will be unable to assist you or your carer with the following:
- Lifting of another person
- Assisting in the use of bathroom facilities which includes bathing, showering and toilet use
- Administering routine medication
- Any routine tasks usually carried out with the assistance of a carer
- Pushing of the on board push chair
On-board Push Chair
Journey Beyond Rail Expeditions offers an on board Push Chair for guests who have restricted mobility and find they are unable to walk long distance.
The on board Push Chair has been specifically designed to fit within the confines of train corridors, aisles and doorways as these are of unique dimensions and smaller than standard corridors and doorways due to the space constraints within a railway carriage. The design of the on board Push Chair does not allow for the guest in the chair to operate it themselves and therefore requires a second person to assist in pushing the chair.
The on board Push Chair is only for use on board the train and when boarding through an external train doorway. If you require this service, please advise our Travel Consultant at the time of booking to ensure this has been requested for you.
At all major terminals (Darwin, Alice Springs, Adelaide, Sydney and Perth), Journey Beyond Rail Expeditions is able to offer a people mover to assist guests with restricted mobility to board and disembark from the Indian Pacific