The health, safety and well-being of both our guests and staff remain our number one priority. As a result, Journey Beyond has continued to closely monitor the developments and advice provided around COVID-19.
Following further advice received, together with a number of new restrictions initiated by various governments (including some states closing their borders and others seeking to restrict non-essential travel and activities), we have announced the temporary suspension of all Journey Beyond experiences.
At this stage, all Journey Beyond accommodation, tours and experiences will be suspended until July 31st, 2020 and we will continue to monitor the situation as it evolves.
We recognise that this will be incredibly disappointing news for guests booked to travel between now and 30 June, but trust you will understand our decision.
All guests with travel booked through to July 31st, 2020 will be provided with a credit to the amount of money paid.
This Future Travel Voucher is valid for travel up to December 31st, 2022. We look forward to assisting you to re-book their travel for a later date,.
A pre release of the 2021 season is now open, please let us know when you are ready to place your booking.
We ask that you do as soon as you are ready to consider travel in order to get your preferred travel date, cabin and fare.
We thank our guests for their understanding and look forward to being able to deliver unforgettable experiences following the recommencement of our services.
Journey Beyond will continue to provide Travel Updates in regards to the Coronavirus.
These are extraordinarily difficult times for all. If you placed a booking with Great Trains and wish to amend your booking due to Coronavirus please email us and we will do our best to assist. We are doing our best to work through these issues with you.
Journey Beyond have released the following Journey Save information regarding COVID Safe Travel when services resume.
Here are the Terms and Conditions